Privacy policy

Store Information

Store: Ramessia
Company: Devronix LLC
Owner: Bessem Ben Dhaou
Registered Address: 271 W Short St, Suite 410 #2614, Lexington, KY 40507, USA
Email: contact@ramessia.com
Phone: +1 270-717-2469

1. Information We Collect

When you visit our website or make a purchase from Ramessia, we may collect the following types of information:

Personal Information: Your name, billing and shipping address, email address, and phone number. Payment details are processed securely by authorized third-party payment providers and are not stored by us.

Technical Information: IP address, browser type, device type, operating system, time zone, and usage data. This information may be collected through cookies, pixels, and similar tracking technologies.

Order Information: Products purchased, order history, transaction details, and customer communications.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service information
  • Improve our website, products, and services
  • Detect, prevent, and address fraud or security issues
  • Send marketing communications only where consent has been provided

3. Data Storage and Security

Devronix LLC implements appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are handled via encrypted connections by certified payment processors. We do not store credit card or full payment details on our servers.

4. Cookies

Our website uses cookies and similar technologies to enhance functionality, analyze site performance, and personalize your experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the site.

5. Third-Party Services

We may share necessary data with trusted third-party service providers such as:

  • Payment processors
  • Shipping and fulfillment partners
  • Website analytics and performance tools

These parties receive only the information required to perform their services and are obligated to process data in compliance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and tax obligations.

7. Your Rights (EU / GDPR)

If you are located in the European Union or United Kingdom, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent to marketing communications
  • Request data portability
  • Object to certain processing activities

To exercise your rights, please contact us at contact@ramessia.com.

8. Email Marketing

If you choose to subscribe to our newsletter, we may send you promotional emails regarding our products and offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or business practices. Any updates will be posted on this page with immediate effect.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at contact@ramessia.com.