Terms of service

Store: Ramessia
Company: Devronix LLC
Owner: Bessem Ben Dhaou
Registered Address: 271 W Short St, Suite 410 #2614, Lexington, KY 40507, USA
Email: contact@ramessia.com
Phone: +1 270-717-2469

Welcome to Ramessia. This website is owned and operated by Devronix LLC. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Overview

Throughout this site, the terms “we”, “us”, and “our” refer to Ramessia, operated by Devronix LLC. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service, including any additional policies referenced herein.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country of residence or have obtained parental consent where required. You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws or regulations.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason permitted by law. You understand that content submitted through the website (excluding payment details) may be transferred unencrypted across various networks.

Payment information is always encrypted and processed securely by third-party payment providers.

4. Products and Pricing

All prices displayed on the website are shown in US dollars ($) and include applicable taxes unless otherwise stated. We reserve the right to modify product prices, descriptions, or availability at any time without prior notice.

We strive to display product information as accurately as possible; however, minor variations in color or appearance may occur due to screen settings or lighting conditions.

5. Orders and Payments

By placing an order, you confirm that all information provided is accurate, complete, and current. Payments are processed securely through authorized third-party payment providers.

We do not store credit card or full payment details. We reserve the right to cancel or refuse orders if fraud, unauthorized activity, or abuse is suspected.

6. Shipping and Delivery

  • Processing time: Orders are processed within 24–48 hours after payment confirmation.
  • Delivery time:
    • European Union & Switzerland: 8–10 working days
    • United Kingdom: 6–10 working days
    • South Africa: 8–12 working days
  • Shipping cost: Free for orders over €30.

Once your order has been shipped, you will receive an email with your tracking details.

7. Returns and Refunds

We offer a 60-day satisfaction guarantee on all purchases. If you are not fully satisfied with your product, you may request a return within 60 days of delivery for a refund, in accordance with our Return Policy.

To be eligible for a return, items must be in their original condition, and additional conditions may apply.

8. Accuracy of Information

While we make every effort to ensure accuracy, we do not guarantee that all information on the website is error-free, complete, or current. We reserve the right to correct errors or omissions at any time.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Ramessia or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Third-Party Services

Certain services available through our website may be provided by third parties, such as payment processors and shipping providers. We are not responsible for the actions, policies, or performance of third-party services.

11. Limitation of Liability

To the fullest extent permitted by law, Devronix LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the order giving rise to the claim.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:
contact@ramessia.com